Michal Stanczyk is a Technical Leader in Customer Experience at Cisco, where they provide worldwide technical escalation support and develop training programs for both internal and external audiences. Previously, Michal worked at Comarch as an Implementation Consultant and Junior System Engineer, focusing on OSS solutions and IT platform integration. Before joining Cisco, they held roles in the company's Technical Assistance Center, contributing significantly to architecture issue resolution and team training. Michal holds a Master’s degree in Electronics and Telecommunications and completed a course in Project Management at Krakow University of Economics.
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