Michelle Hooey is a leader in transforming customer experiences and serves as a lifestyle design coach. Currently, they work as the Customer Experience Product Management Leader for Workforce Experience at Cisco, where they drive vision and strategy to enhance workforce collaboration. With 15 years of experience in customer success transformation and digital marketing, Michelle has held various roles, including Director/Founder at Anchorless Media and Co-Founder at Sparkle & Sparkle Creative Studios. They have also worked as a Managing Consultant at Advito and have a strong educational background, currently pursuing degrees in User Experience Design and Digital Marketing at BrainStation.
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