Mohammad Aldoh is a skilled High Touch Operations Manager with a focus on customer experience and satisfaction. They have previously served as a Customer Support Engineer at Estarta Solutions, where they addressed technical concerns to maintain a smooth Voice over IP network from 2015 to 2017. In 2018, they worked at Cisco as an Incident Manager, where they managed severe network issues for premium customers, ensuring timely resolutions by liaising with technical support. Mohammad holds certifications in ITIL 4 Foundation and ITIL 4 CDS.
This person is not in the org chart
This person is not in any teams
This person is not in any offices