Nicholas Pellatt is a seasoned Service Delivery Manager at Cisco with over 10 years of experience in managing customer delivery and sales programs in complex environments. Previously, Nicholas held positions at Ungermann-Bass and BT, where they gained foundational skills in customer support and network operations. At Cisco, they successfully led advanced service delivery initiatives, demonstrating expertise in project management, customer relations, and team leadership. Their strategic decision-making and commitment to service improvement have contributed to substantial business growth and customer satisfaction. Nicholas has also achieved Cisco Certified Internetwork Expert (CCIE) status, underscoring their technical proficiency in the field.
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