Nick Pennock is a software engineering leader with extensive experience in full stack software engineering, network engineering, and IT operations. They spent a decade as a network engineer before transitioning to full stack development, gaining insights into IT systems from both application and network perspectives. Their past roles include serving as an Escalation Manager at AT&T, an IT Engineer at Cisco, and as a technical lead on various engineering teams focused on service assurance and network security. Nick has significant expertise in enterprise-scale platforms like ServiceNow and ThousandEyes, emphasizing automation and operational excellence throughout their career.
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