Parul Sharma has a strong background in engineering and operations, with a Bachelor of Technology in Electrical, Electronics, and Communications Engineering from Kurukshetra University, completed in 2013. With significant experience in the technology sector, Parul Sharma worked at Convergys as a Senior Operations Representative from July 2018 to January 2020, followed by a role as an Onboarding Specialist at Intermedia Cloud Communications from February 2020 to May 2021. In April 2021, Parul Sharma joined Capgemini as a Network Engineer, holding this position until November 2024. Currently, Parul Sharma is a Cisco TAC focused on Webex Cloud Calling at Cisco, a role commenced in December 2024.
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