Patrick W. is a Security Customer Success Specialist at Cisco, where they focus on empowering customers to achieve their key performance indicators and project timelines. Previously, they served as a Senior Customer Success Manager at SolarWinds and a Customer Success Manager at MongoDB, advocating for customer success through resource coordination and support. With a background as an Enterprise Service Delivery Manager at Rackspace and a Customer Support Team Lead at the Texas Department of Public Safety, Patrick has extensive experience in customer advocacy and team leadership. They hold a Bachelor of Arts in Art History from Southwestern University, which they obtained in 2007.
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