Peter Mickael is an experienced technical professional with a strong background in unified communications and IT support. Peter served as a Technical Instructor at IT Academy Training Center, teaching Cisco CCNA and CCNA-Voice courses. At Orange Business Services, Peter worked as a Unified Communications Implementation Expert, implementing various Cisco products and managing incidents related to unified communication systems. Additional roles included Voice Network Administrator and Senior Voice Engineer at ECCO Outsourcing, where Peter led projects and provided support for voice issues. Peter's military service included providing technical support for the Egyptian Armed Forces. Currently, Peter holds dual roles as a Consulting Engineer and Senior Consulting Engineer at Cisco. Educational qualifications include a B.Sc. in Computer Science from the High Education Institute of Computer & Information Technology.
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