Peter Smith is a Site Reliability Engineer at Cisco, where they focus on delivering exceptional service to customers and colleagues. Previously, they worked as a 2nd Line Network Engineer at BT for 16 months, troubleshooting incidents in national infrastructure and government contracts. Peter gained early experience as a Junior Network Engineer at Flow Communications, contributing to various projects involving troubleshooting and configuration. They hold a Bachelor of Applied Science in Computer Systems Networking and Telecommunications with First Class Honours from the University of Hertfordshire.
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