Prashant Raj is a qualified senior management professional with two decades of experience in Service and Commercial Management, Service Operations, and Delivery within the Telecom Service industry. They served as Vice President of Technical Operations at Vodafone Global Services Pvt Ltd from 2018 to 2022 and are currently the Director of Customer Delivery at Cisco. Previously, Prashant held positions such as General Manager of the Global Customer Service Centre and Head of CSC at Vodafone. They are recognized for their strategic thinking and leadership in driving customer focus, operational efficiency, and innovation through simplification and automation.
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