Prerna .

Prerna is an accomplished leader in customer delivery at Cisco, specializing in cloud security solutions. With experience ranging from technical support to team management, Prerna has demonstrated a strong commitment to customer advocacy and engagement while leading diverse teams globally. Currently pursuing an Executive Management degree at the Indian Institute of Management Bangalore, Prerna also manages Cisco's Emerging Talent program, focusing on the development and retention of new hires. Previous roles include providing technical support for Cisco Umbrella and collaborating with major service providers worldwide.