Rahul S. is a software craftsman with over 11 years of experience in diverse domains, including finance, manufacturing, and retail. Currently a Cloud Engineering Technical Leader at Cisco, they focus on building omnichannel customer collaboration systems for the Webex Contact Center. Previously, Rahul held various roles at Cisco, Infosys, Deloitte India, and JPMorgan Chase & Co., contributing to the design and development of scalable distributed systems and APIs. A lifelong learner, they embrace challenges in engineering while maintaining a strong emphasis on solving customer problems. Rahul holds a Bachelor of Engineering in Computer Science from Rajiv Gandhi Prodyogiki Vishwavidyalaya.
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