Ramon Chavez is an information technology professional with 24 years of experience, specializing in defining digitization strategies for companies in Mexico. Previously, they served as a Service Desk Manager at ITESM, implementing professional service desks based on ITIL frameworks, and later as a Systems Engineer at Cisco, where they guided major companies through their digitization journeys. Ramon holds a Bachelor's degree in Computer Systems Engineering and an MBA from Tecnológico de Monterrey, and is currently pursuing executive education in Business Administration and Management at Northwestern University's Kellogg School of Management. Passionate about leveraging technology to create business value, Ramon actively engages with decision-makers to help organizations succeed in the evolving digital landscape.
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