Rashmikanth Umesh has over 20 years of experience in Telecom Managed Services, specializing in service operations and IT service delivery. They held positions at IBM Global Process Services, Ericsson India Global Services Pvt Ltd, and Cisco, where they managed complex service delivery and established effective stakeholder relationships. Rashmikanth is currently pursuing a Master of Business Administration at North Carolina State University, having previously earned a Bachelor of Engineering in Electronics and Communications from Visvesvaraya Technological University. Their certifications include ITIL V3 and Prince 2 practitioner, among others.
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