Raul Martinez

Raul Martinez is a seasoned professional with extensive experience in customer service and sales operations management. Currently serving as a Regional Customer Service Manager at Cisco since August 2019, Raul provides critical support for quoting, ordering, and contract management for service deals with customers and partners. Previous roles include Sales Operations Manager at Enapsys and Omnitracs México, where Raul led the development and implementation of commercial processes and KPI analysis to achieve business objectives. Additionally, Raul has experience as a Strategy, Projects and Products Investment Manager at Sura México, focusing on business strategy and product line introduction, and as a Product and Segmentation Consultant at ING, enhancing product sales initiatives. Raul holds diplomas in Management Skills and an Industrial Engineering degree from Tecnológico de Monterrey.