Reslan Alabaji is a customer experience manager at Cisco, overseeing regional end-to-end customer experience management for Etisalat Group since 2024. With over 20 years of experience in telecom and technology across the Middle East, Reslan has successfully scaled businesses in Saudi Arabia by building high-performance teams and driving growth. Prior roles include serving as a solution architect at Ericsson and managing large-scale delivery projects at Cisco. Reslan holds an Executive MBA from Prince Mohammed Bin Salman College and a Master of Science in Computer Engineering from King Fahd University of Petroleum & Minerals.
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