Rudy Baez is currently an Expert Care - High Touch Operations Manager at Cisco, where they focus on enhancing customer experience in IT and networking solutions. Rudy earned a Master of Education and a Bachelor of Science in Business Administration from UMass Lowell. Previously, they held various positions in athletics marketing and social media assistance at institutions including North Carolina State University, Virginia Commonwealth University, and the University of Massachusetts Lowell. Rudy also served as an Associate Delivery Manager and Delivery Manager at The Select Group.
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