Ryan McAlister is a Program Manager for Global Lab Support at Cisco, where they oversee budgeting and procurement processes, managing over $10 million in annual spending. With more than 27 years of customer service experience, Ryan is known for their strong communication skills and adaptability to new technologies. Previously, Ryan served as Manager of Escalation Engineering in Data Center, leading a global team and driving critical customer issue resolutions. Additionally, Ryan began their career at Cisco as a Software Engineer, focusing on customer relations and software integrity.
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