Ryan Schaefer

Senior CX Delivery Leader, Automation

Ryan Schaefer is a seasoned automation service delivery leader with a robust background in engineering and team management. Holding a Master of Science in Telecommunication from George Mason University and a Bachelor of Science in Engineering Science and Mechanics from Virginia Tech, Ryan previously led teams at TASC, Inc. as a Network Engineer before advancing to significant roles at Cisco. As the US Public Sector Solutions Validation Delivery Leader, Ryan successfully increased customer volume and enhanced operational efficiency through innovative automation strategies. Currently, as the Senior Delivery Leader for Automation, Ryan is dedicated to empowering teams and integrating AI solutions to drive customer success.

Location

Raleigh, United States

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