Samuel Mora is a Customer Experience Professional Services Delivery leader at Cisco Systems, where they manage a skilled team of engineers to ensure an exceptional customer experience during project delivery. They have extensive experience in people management, conflict resolution, and operational excellence. Previously, Samuel held positions as a Customer Support Engineer at Getronics and as a GPRS Packet Core Engineer at Nokia Siemens Networks. Samuel also served as a Customer Experience Professional Services Consultant at Cisco from 2012 to 2020, focusing on mobility solutions for 3G and LTE technologies. They earned a Bachelor's degree in Electronics and Communications Engineering from the Instituto Tecnológico y de Estudios Superiores de Monterrey in 2005.
Location
Benito Juárez, Mexico
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