Sanjay B is a customer-focused Renewals Manager with over 5 years of experience in SaaS, specializing in B2B client relationships within the SMB segment. They have worked extensively with Cisco, where they managed the full renewal cycle, negotiated contracts, and exceeded retention targets while implementing strategies to enhance the renewal process. Highlighting skills in Salesforce and strong relationship management, Sanjay consistently drives revenue through upselling and process optimization. Sanjay holds a Post Graduation in Enterprise IT Management and additional qualifications in Mobile Application Development and Computer Science.
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