Satish Chandran is a leader in Customer Experience with over 19 years of experience in the ITeS industry, specializing in network security and managed services. They currently manage Command Center Operations at Cisco, overseeing critical incidents and ensuring business continuity for the Cisco Managed Services platform supporting over 100 customers. Previously, Satish held various roles at Cisco, including Major Incident Manager and Technical Support Manager, where they focused on incident management, operational excellence, and ITSM processes. Satish also has educational backgrounds in Electrical and Electronics Engineering and Global Business Management.
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