Scott Smallridge has extensive experience in customer success and service delivery within the technology sector, currently serving as a Customer Success Director at Cisco since April 2006. In this role, Scott collaborates with senior executives at a Fortune 1 company to drive customer adoption and ensure value from purchased solutions. Previously, Scott held various leadership positions at Cisco, including Service Delivery Director and Senior Manager of Advanced Services, overseeing operations for customers across multiple industries while maintaining operational effectiveness and customer satisfaction. Scott's early career includes roles with the Texas Department of Transportation, Hyatt Regency Austin, and Horizon Bank and Trust, where skills in systems analysis, IT project management, and accounting management were honed. Scott holds a Bachelor’s degree in Computer Systems Management from St. Edward's University.
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