Sergio Anaya is an experienced technology professional with a background in network and system administration. After obtaining a Bachelor of Technology degree from Servicio Nacional de Aprendizaje (SENA) in 2015, Sergio Anaya worked as a Cisco Voice Engineer at Sykes Enterprises, Inc. from January 2016 to February 2019. Following this role, Sergio Anaya served as a CTI/Voice Recording and Archiving Engineer, Tier 2, specializing in NICE Engage/NIM at Sutherland from April 2019 to April 2021. Currently, Sergio Anaya is employed as a Technical Consulting Engineer at Cisco, a position held since April 2021.
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