Sergio Barragan is a Senior Manager on the Security Escalation Team at Cisco, where they lead a critical technical support group and manage escalations for the company’s security portfolio. With a Bachelor of Science in Computer Science and Engineering from Tecnológico de Monterrey, they have built a robust career at Cisco, holding various titles including Technical Leader and Manager within the Security Business Group. Sergio's expertise is highlighted by a double CCIE certification in Routing & Switching and Service Provider, and they have successfully saved over $40 million in escalations for FY22. They are a strong advocate for teamwork and have received recognition for their leadership in high-pressure situations involving C-Level executives.
Location
Durham, United States
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