Sergio Posada

Customer Experience Product Manager for Contact Center

Sergio Posada is a Customer Experience Product Manager for Contact Center at Cisco, where they drive product offers in Collaboration Technology. With over 10 years of experience as a project manager, including roles in office administration and property management, they focus on business improvement and operational efficiency. Sergio previously worked in various capacities, such as Construction Project Manager and Boat Production Manager, while also holding an Associate's degree in Project Analysis and Financial Evaluation and a Master's degree in Mechanical Engineering. Their expertise encompasses leadership, communication, and strategic process management across multiple industries.

Location

Cedar Grove, United States


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