Sharon Tay is a Customer Operations Manager Lead for the APJC region, currently working at Cisco since 2019 as a Program Manager. With extensive experience in process improvement, data analysis, and training, they have honed exceptional analytical and problem-solving skills throughout their career. Previously, Sharon held various roles at DHL Supply Chain, including Senior Training and Development Specialist, where they developed training programs and led educational sessions. They earned a Bachelor’s degree in Business with Logistics and Supply Chain Management from Northumbria University in 2017.
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