Shigeki Otsuka is a Principal Architect at Cisco CX, having previously held the title of Principal Architect at Cisco in 2021. With extensive experience, Shigeki served as a Sr. System Engineer at Cisco Systems G.K. from 2004 to 2011 and worked as a Solution Architect Manager at Alcatel-Lucent from 2011 to 2012. Earlier in their career, Shigeki was a Customer Support Engineer and Global Escalation Engineer at Cisco Systems from 1999 to 2002.
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