Shivam Thakur

Shivam Thakur is a Business System Architect at Cisco, where they leverage over two years of experience in solution architecture and Salesforce integration to tackle complex business challenges. In this role, Shivam focuses on designing innovative solutions such as a Custom AI Bot for Sellers and enhancing operational efficiency through collaborative efforts with diverse teams. Previously, at Zensar Technologies, they served as a Senior Analyst and Project Lead, honing their skills in e-commerce solutions, requirement analysis, and project leadership over seven years. Shivam's educational background includes a Bachelor's degree and an MBA in E-Commerce from the Institute of Management Studies, Devi Ahilya Vishwavidyalaya. They hold an H1B Visa with an approved I-140 for a Green Card.