Sofia Pacifico

Sofia Pacifico is a Software Engineer Technical Lead at Cisco, where since May 2022, Sofia has been part of the CPX engineering infrastructure team, focusing on early problem detection and system optimization through standardized tools and methodologies. Prior to this role, Sofia held multiple positions at Microsoft from July 2016 to May 2022, including Service Engineer II on the FastTrack Team and Partner Technical Advisor, where Sofia advised ISVs and Startups on technical needs and developed training for front-line engineers. Sofia's earlier experience includes roles as an Assistant Professor at Universidad Abierta Interamericana, an internship at IRICE CONICET, Frontend Developer positions at Making Sense LLC and ecloudsolutions, and a student assistant role. Sofia's educational background includes a Master's in Business Administration from Florida International University and a Master's in Cyber Security from Universitat de Barcelona, among other qualifications.