Soniya V. has a diverse background in customer experience and product planning, with significant roles at prominent telecommunications companies. Soniya served as Director of Customer Experience at Jio Platforms Limited from January 2022 to January 2024 and is currently involved in Customer Success at Cisco. Prior to these positions, Soniya held various roles at Jio from September 2015 to January 2021 and at Bharti Airtel Limited from July 2012 to September 2015 as a Young Leader in the Innovation Center of Excellence. Soniya also contributed to Vodafone Idea Limited as AGM of Enterprise Sales for Strategic Accounts from January 2021 to December 2021 and began a career in product planning at Pyro Networks from June 2009 to July 2012.
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