Stanley Xu is the Managing Director and General Manager of Customer Experience at Cisco, where they focus on enhancing network availability and IT efficiencies through award-winning customer support. Previously, Xu served as General Manager of the Solution Design Center at Dell Services and held various leadership roles at Microsoft and IBM Global Services, where they managed service engagements and revenue growth. With a Master of Science in Computer Science from the University of Arkansas at Little Rock and an Executive Program in Business Administration from Harvard Business School, Xu brings extensive experience in technical support and business management across multiple regions in Asia.
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