Stephane Gelot is a seasoned Business Operations Manager at Cisco, with a strong focus on customer experience and operational excellence. They have extensive experience managing large vendor teams and driving service delivery improvements through their leadership roles within World Wide Customer Service Operations. In previous positions at Cisco, Stephane managed significant budgets and led global teams, implementing process enhancements and vendor negotiations to optimize costs and customer satisfaction. They hold a DEUG in Spanish Language and Literature from Université d'Angers and a Baccalaureat in Literature from La Tourteliere.
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