Steven K. Holderness is a Services Delivery Leader with extensive experience in driving customer networking technology deployment and process improvement. Having joined Cisco a decade ago as a Program Manager, they played a key role in technology implementations for Cox Communications, where they identified and eliminated bottlenecks to enhance system uptime and process effectiveness. Currently serving as a Services Manager Customer Delivery, they oversee the deployment of Cisco solutions within the Global Enterprise Segment and are instrumental in driving strategic initiatives. Earlier in their career, Steven held various roles in organizations such as VISA, EDS, and Qwest Communications, and also taught as an Adjunct Professor at Franklin University. They possess a Master of Business Administration degree and have completed significant professional development in project management and leadership.
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