Subodh S. is an accomplished technical leader with a strong focus on customer-centric solutions and team development. They possess extensive experience in engineering, operations, and product ownership, consistently delivering quantifiable results, including managing budgets exceeding $4M and significantly improving customer onboarding efficiency. With a Master's degree in Computer Science and an ALM in Management from Harvard Extension School, Subodh has applied their technical expertise to optimize workflows and enhance team effectiveness, achieving a 25% increase in customer satisfaction ratings. Currently, they manage diverse operations and engineering activities for Cisco's Webex Calling, driving continuous service improvement and fostering a high-performing team culture.
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