Sumit K Arora is a strategic go-to-market and product leader with a decade of experience in AI SaaS and customer experience. Currently, they lead the AI GTM and monetization efforts for Cisco’s Webex CX Solutions across EMEA. Previously, Sumit held key roles at Uber, Amazon, and Kearney, focusing on product management, strategy, and cross-functional influence. Their expertise includes driving commercial strategies, launching AI-native CX offers, and managing high-impact projects in complex environments. Sumit is pursuing education at London Business School.
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