Susan Han

Susan Han is a Global Leader in Customer Success at Cisco ThousandEyes, where they focus on driving customer adoption and expansion. With a diverse background that includes serving as Director of Customer Success Operations at Liferay, Susan has demonstrated expertise in standardizing operational processes and managing high-functioning teams. Their previous roles span from managing member services at LA Fitness to being a Regional Implementation Manager at ADP, where they excelled in client satisfaction and team development. Currently pursuing education at the University of Nevada-Las Vegas, Susan remains passionate about mentoring and supporting the teams behind technology solutions.