Takako Mashimo is an accomplished professional with extensive experience at Cisco Systems since June 2000, currently serving as the Japan Area Lead. In this role, Takako manages a team of eight, oversees fiscal sales setup projects, and drives operational excellence and process improvements within Field Services. Previous positions at Cisco include Business Operation Manager and Customer Service Relationship Manager, where Takako enhanced cross-functional team productivity and implemented effective frameworks for large deal management. Takako's career also includes roles at Ascend Communication Japan K.K. and KYOCERA Corporation, focusing on customer support, relationship management, and sales assistance. Takako holds a degree from Joshi Seigakuin Junior College and is recognized for significant contributions to customer service excellence.
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