Timothy Brown is a Designated Service Manager at Cisco Systems, bringing over 20 years of experience in technical support across various industries. Timothy is ITIL accredited, specializing in case and incident management, and holds Microsoft SCCM accreditation for application packaging and deployment. Previously, Timothy worked in roles such as IT Help Desk & Desktop Support at Minter Ellison and Customer Support Engineer at Cisco, demonstrating strong project management skills and technical expertise. Currently, Timothy is continuing their education at Charles Sturt University.
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