Tom Shaffer

Tom Shaffer is an experienced business system analyst currently employed at Cisco since March 2018. Prior to this role, Tom served as a Salesforce Administrator at BroadSoft from September 2014 to March 2018, and worked as a CRM Salesforce.com Administrator as an independent contractor from August 2011 to September 2014. Tom's career also includes a position as CRM Program Director at Tides from May 2007 to August 2011, a Senior Support Specialist at Harley-Davidson Dealer Systems from May 2001 to April 2007, and as Systems Manager at Bearware/Retail Distribution Services from 1998 to 2000.