Torri Stokes

Torri Stokes is currently a Director of Customer Experience in the State, Local, and Education Vertical (SLED), leveraging 17 years of expertise in strategy, operations, and project management. With a strong foundation in IT, Torri has held various leadership roles at companies such as Cisco and TechTeam Global, focusing on enhancing operational excellence and customer satisfaction. Torri’s academic background includes an MBA and a Bachelor’s degree in Electronics and Computer Technology, complemented by certifications in PMP and ITIL. Known for cultivating inclusive work cultures and driving significant change initiatives, Torri has successfully improved organizational processes and forecasting accuracy in global operations.