Vatsala Pradeep Kumar is a leader in Cisco IT specializing in service delivery management and ServiceNow. With over 23 years of experience, including 14 years in the IT industry and more than 9 years in teaching and vendor management, Vatsala excels in program and project management using frameworks such as SAFe and Agile. Currently serving as the Manager of IT Service Delivery at Cisco since September 2022, Vatsala has held various roles within the company, contributing to significant projects and initiatives. Vatsala holds an MBA in Human Resources Management and additional credentials in business administration and pure science.
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