William H. is a seasoned IT Program Manager with over a decade of experience in IT project management, engineering, and customer service. Currently, they serve as a Technical Program Manager at Cisco, overseeing portfolios for numerous global teams and enhancing Agile practices. Previously, William has held various leadership roles at IBM and Equinix, specializing in network operations and process improvement. They are also pursuing a Bachelor of Science in Computer Information Systems from Hawaii Pacific University, maintaining a GPA of 3.5.
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