William Tan

William Tan is a Senior Manager in Global Repair Operations at Cisco Systems, overseeing a team of 11 across multiple regions including APJC and EMEA. They have established a successful repair operations business worth $45 million annually over a span of 12 years. With 20 years of software programming experience in networking products, memory chips, and disk drive storage, William is well-versed in methodologies such as Waterfall, Agile, and Scrum. They hold certifications in PMP, ITIL, and AgilePM, showcasing strong financial and business acumen. William's leadership style emphasizes long-term strategic thinking and effective cross-functional team management.