Yvette Ratliff

Yvette Ratliff is currently a Business Operations Manager at Cisco Systems, where they manage global returns processes and oversee an offsite vendor. With experience spanning roles in technical support and customer service, Yvette previously served as a Returns Relationship Manager at Cisco, where they significantly reduced backlog and enhanced return processes. Before Cisco, Yvette held various positions at companies like Covad Communications and DirecTV Broadband, showcasing a strong background in network operations and technical support. Yvette attended De Anza College from 1998 to 2000.