Michael Rapp is a System Administrator II at CisCom Solutions, having previously worked as a System Administrator at CyberTek MSSP where responsibilities included managing support tickets, providing onsite services, server setups, workstation configurations, and firewall implementations. Prior experience includes roles as a Level II Help Desk and Level I Help Desk, focusing on training staff and ensuring customer satisfaction. Earlier positions include a Sales Associate at Office Depot and a Cast Member at Chuck E. Cheese, handling customer service and maintenance tasks. Michael Rapp graduated from Jeffersonville High School with a Core 40 degree.
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