Brianna B. is a Technical Project Coordinator and Software Implementation Consultant at Cision since June 2022, following experience as a Technical Sales Support Specialist at Better from October 2021 to April 2022, where rapport was established with customers for technical troubleshooting and contract escalations. Prior experience includes serving as an IT Support Manager at Apple from March 2019 to October 2021, utilizing software and analytics skills to enhance customer and employee experiences, as well as working as an IT Support Specialist, providing assistance with SaaS and hardware issues. Brianna began her career as a Guest Service Representative at Simon Property Group from October 2017 to March 2019, focusing on sales goals and guest service improvement. Brianna B. holds a Bachelor's degree in Communication Sciences and Disorders from the University of Houston.
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