Julie Barrett

Julie Barrett is a seasoned professional in customer support and operations management, currently serving as Senior Director of Global Support at Cision since August 2022. Prior to this role, Julie held the position of EMEA Operations Manager at Smartsheet, where responsibilities included overseeing the EMEA Support team and implementing continuous improvements through a customer-centric approach from March 2020 to August 2022. Earlier experience includes serving as Regional Improvement Manager and Customer Experience Leader at Sky, where Julie led efforts across multiple sites to enhance operational performance and customer satisfaction. Throughout the career, a strong focus has been placed on team motivation, support, and strategic improvements to deliver exceptional customer experiences.