Neto Lawrence

Neto Lawrence is an experienced Client Success Manager with a strong background in managing customer relationships and operations across various industries. Currently at Cision since May 2021, Neto oversees key accounts and drives process improvements to maximize customer success and company revenue. Prior experience includes roles at Accenture, where Neto managed content integrity for Google and YouTube, and at emovis, delivering exceptional customer support with a focus on satisfaction. Previous positions also include Quality Assurance Manager at Microsoft, Team Lead in Airline Customer Care at GOL Linhas Aéreas Inteligentes, and Account Manager at Santander Bank. Neto holds a Bachelor's Degree in Business Administration and Management from Universidade Estadual de Santa Cruz, along with additional education from The Carlyle Institute and National College of Business Administration.