Will Allen is an experienced professional in client and customer success, currently serving as a Client Success Manager at Cision since November 2023. Previously, Will held the role of Customer Success Specialist at Eventbrite, where responsibilities included documenting and resolving customer service issues through interdepartmental collaboration. Prior experience includes a Sales Development Representative position at Zenefits, where performance exceeded key performance indicators related to customer retention and product adoption, as well as roles in operations at Better and sales management at Crate and Barrel. Will's career began at Abercrombie & Fitch Co. and Allen Edmonds, focusing on operational management and team leadership. Will holds a Bachelor of Arts degree in Communication and Media Studies from the University of Colorado.
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